We want you to be completely satisfied with your purchase. If for any reason you're not happy with the product, we offer a hassle-free return within 7 days of delivery. Please ensure the product is unused, undamaged, and in its original packaging with all accessories intact.
Eligibility Criteria:
Product must be in original, unused condition
Original packaging and all included accessories/components must be returned
All items should be intact without any cracks or damage
Invoice or order confirmation required for processing
Unboxing video mandatory: Returns will only be processed if you share an unboxing video of the product for verification
Non-Returnable Items:
Used, washed, or stained products
Items with broken or missing parts
Products damaged due to misuse or mishandling
Items without original packaging or tags
Returns without unboxing video and images proof
How to Return: Simply contact our customer support within 7 days with your order ID, reason for return, unboxing video, and product images. Our team will guide you through the pickup or return shipping process.
Refund Timeline: Once we receive and inspect the returned product (1-2 business days), your refund will be initiated within 3-4 business days. The amount will be credited to your original payment method within 5-7 business days.
Exchange Policy: If you receive a defective or damaged product, we'll replace it with a brand new one at no extra cost. Manufacturing defects are fully covered.
Cancellation: You can cancel your order anytime before it's dispatched without any charges. Once shipped, standard return policy applies.
For any assistance, reach out to our customer support team and we'll be happy to help!
