Clay Fry Pan with Glass Lid | Healthy Clay Cooking

We want you to be completely satisfied with your purchase. If for any reason you're not happy with the product, we offer a hassle-free return within 7 days of delivery. Please ensure the product is unused, undamaged, and in its original packaging with all accessories intact.

Eligibility Criteria:

• Product must be in original, unused condition
• Original packaging and all included accessories/components must be returned
• All items should be intact without any cracks or damage
• Invoice or order confirmation required for processing
• Unboxing video mandatory: Returns will only be processed if you share an unboxing video of the product for verification

Non-Returnable Items:

• Used, washed, or stained products
• Items with broken or missing parts
• Products damaged due to misuse or mishandling
• Items without original packaging or tags
• Returns without unboxing video and images proof

How to Return: Simply contact our customer support within 7 days with your order ID, reason for return, unboxing video, and product images. Our team will guide you through the pickup or return shipping process.

Refund Timeline: Once we receive and inspect the returned product (1-2 business days), your refund will be initiated within 3-4 business days. The amount will be credited to your original payment method within 5-7 business days.

Exchange Policy: If you receive a defective or damaged product, we'll replace it with a brand new one at no extra cost. Manufacturing defects are fully covered.

Cancellation: You can cancel your order anytime before it's dispatched without any charges. Once shipped, standard return policy applies.

For any assistance, reach out to our customer support team and we'll be happy to help!

We process and dispatch all orders within 1-2 business days. Once your order is shipped, you'll receive a tracking link via SMS and email to monitor your delivery in real-time.

Delivery Timeline:

• Standard Delivery: 7-10 business days
• Express Delivery: 2-4 business days (extra charges apply)
• Metro Cities: Faster delivery possible

Shipping Charges:

• FREE Shipping on orders above ₹999
• Nominal charges apply on orders below ₹999

Coverage:

We deliver across India to all major cities, towns, and remote areas. Some remote locations may take 1-2 additional days.

Packaging:

Your product will be securely packed with bubble wrap and sturdy box to ensure safe delivery without any damage.

Note:

Delivery times may vary during festivals, peak seasons, or due to unforeseen circumstances. We'll keep you updated throughout the process.